Privacy Policy
At Weskinah, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy applies to weskinah.com and all related services.
Last updated: August 2026 · Effective immediately
Quick Summary
This policy applies to weskinah.com and all related services. We only collect data necessary to serve you, never sell your information, and use industry-standard security to protect it.
1. Information We Collect
We collect your full name, email address, phone number (including Mobile Money number), delivery address, and encrypted password when you create an account or place an order. Payment data is never stored — it is handled solely by Paystack. We also collect order history, browsing activity, and device/usage data to improve site performance.
2. How We Use Your Data
Your data is used to process and deliver orders, send SMS notifications via mNotify, manage your account, send marketing emails (with your consent), and improve our website through anonymised analytics.
3. Third-Party Services
We share data with Paystack (payment processing, PCI-DSS compliant), Google Firebase (secure database & authentication), and mNotify (SMS gateway). We do not sell, rent, or trade your personal data to any third party for marketing purposes.
4. Data Security
All data is transmitted via HTTPS/TLS 256-bit encryption. Passwords are stored using bcrypt hashing. Access to customer data is restricted to authorised staff only. In the event of a data breach, we will notify affected users within 72 hours.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. Submit requests to privacy@weskinah.com. We respond within 14 business days. You may also withdraw marketing consent at any time via email unsubscribe or replying STOP to SMS.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email and announced on the website. The effective date at the top of the page will always reflect the latest version.
Questions About Your Privacy?
Our team is happy to help with any privacy-related questions or data requests.